Last Updated: October 26, 2023
We at Tubo Davids understand that sometimes things don’t work out as planned. If you’re not completely satisfied with your purchase, we offer a hassle-free return and refund policy for eligible items.
Eligibility:
- Most items purchased on www.tubodavids.com can be returned within 3 days of delivery.
- Items must be unworn, unwashed, with original tags attached and in their original packaging.
- Items purchased on sale or marked as “final sale” are not eligible for return or refund.
- For hygiene reasons, some items like swimwear and underwear cannot be returned unless defective.
Return Process:
- Initiate your return: Contact us on our website and follow the instructions to initiate your return. You will need your order number and email address.
- Print your return label: A pre-paid shipping label will be generated for you.Please print it out and affix it securely to your return package.
- Ship your return: Drop off your package at any authorized carrier location mentioned on the label.
- Track your return: You will receive a confirmation email with tracking information once your return is shipped.
Refunds:
- Once your return is received and inspected, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
- Please note that shipping costs are non-refundable, unless the item is defective or received in error.
Exchanges:
Unfortunately, we don’t offer direct exchanges at this time. However, you can return your unwanted item and place a new order for the desired item.
